Packet Pick Up details will be located on the city page you are registering for! Please note that you must pick up packet before the day of the race. There will be a $5 conviennce fee for picking up on day of.
We do offer discounts for runner with one of the following; Service ID (Police/Fire), Military ID, Valid College ID (No ID’s from 1999), or your registration confirmation from previous run. Please email copies to
for your specific code!
1.) Make sure you have all fields filled out correctly.
2.) Make sure you are choosing a time that is currently available.
3.) Try refreshing your browser.
4.) If it still doesn’t work, try closing out the window and starting over completely.
5.) If you are still having trouble registering, you will need to contact Customer service. The phone number for customer service is: 949 407 9037 or
Heck NO! This run is designed to be fun! Do we encourage you to actually run? Yes! Can you walk? absolutely! There are plenty of other great 5ks out there to test your peak performance. However, this 5k is not designed like that! The Neon Run is all about a Wild and Crazy Neon Party with friends and family.
It’s not that complicated. You do not register as a team online but you can run as a team or group. Then when you take photos at the MASSIVE NEON GLOW EXPERIENCE you can take team/group photos. There is no “relay” component and team members can finish together as a unit or separately.
YES, we do. One of our greatest visions for The Neon Run is bringing fun, memories, and fundraising to local communities. We select a different local organization for each city. To see the specific charity we use for each city, check out the location’s race page.
It is a water-based solution that will wash out of clothes. We do not recommend wearing clothing that you wish to not be tampered with. Like with any clothing that gets paint, color, or dirt on it you should wash ASAP to lessen the effects.
Ok, so this is probably the most common question! The Neon glowing solution that we have created will not affect vision, taste, or breathing IF you follow guidelines of how The Neon Run works. So that means NO squirting into eyes under high pressure, ingesting large amounts, or doing anything other than getting it on the exterior of your body!
Yes, there will be use of black lights and LED lights! These lights are strategically designed to enhance your Neon experience! They will not cause a sun burn, but please do not stand in front of it for hours on end!
We are sorry, but there are absolutely no refunds. You can transfer your registration to someone else but it does need to be 10 days prior to event! Please send us an email with “Transfer registration to another Runner” in the subject box. Please verify all registration information in email and input all new runner information in email.